What if my doctor prescribed a form (liquid versus pill), or type (generic versus brand) of drug, that is not covered by my Medicare Part D plan?

First, contact your doctor.

Explain to your doctor that your Medicare Part D plan refused to cover your drug because the form or type prescribed is not on the plan's formulary. Find out whether your doctor will prescribe a different form or type of drug that is on your Medicare Part D plan's formulary.

If your doctor believes that you must have the prescribed drug, then ask your doctor to contact your Medicare Part D plan to request an "Exception" and to explain why the type or form of your drug is medically necessary.

NOTE: You have a RIGHT to request an Exception. For questions or advice, contact the Medicare Part D Unit at Legal Services for the Elderly at 1-877-774-7772.

Get more information about requesting an Exception.