If you are unhappy with how you are being treated by your nursing home or independent living facility staff, there are things you can do. If possible, try talking to the administrators at the facility first. If the problem is not fixed, you can call the Long Term Care Ombudsman Program (LTCOP) at 1-800-499-0229 or (207) 621-1079. The LTCOP will investigate. Their services are free and confidential.
If you believe that your rights are being violated, you should speak to an attorney. Call the Legal Services for the Elderly Helpline at 1-800-750-5353 to speak to an attorney for free.