All information collected on this site is used only by Legal Services for the Elderly, the nonprofit organization that hosts this site. We do not sell, give or trade information with third parties. This policy describes all the ways we currently use the information you give to us.
Modifications to this Policy
What Personal Information Do We Collect?
When you visit the public area of the Web site, you remain anonymous. To the extent you use e-mail links via the Web site to communicate with us and provide us with personally identifiable information, however, you will not remain anonymous. Because it is not possible to anticipate every conceivable context in which such information might be provided to us via e-mail, we can provide you no assurance that personally identifiable information you choose to provide to us via e-mail will be maintained as private.
We collect personally identifiable information from users who fill out forms on this site. We only collect information we need. All the information we collect is necessary for us to improve the delivery of information on this web site.
If you use the HelpMeLaw search engine to find legal information, we keep a log of the searches that are done. We do this so that we can know what people are looking for, and keep improving the way the search engine works. We do not keep any records of the county, age and income information people provide. We do not have any way to know who is making any particular search.
As you browse this site, Legal Services for the Elderly and its web hosting service may collect hit data or other web statistics in order to monitor web site traffic patterns. We do not attempt to link web traffic patterns to personally identifiable information. We use all non-personally identifiable data that it collects internally and together with its Web site designer and host in order to improve the Web site. The information is used, for example, to evaluate what portions of the Web site are more popular than others, to determine from where visitors came to the site, and to determine how many times particular pages of the site were accessed in aggregate. Our personnel use the data to prepare reports regarding Web site activity as part of the process of maintaining and improving the site.
We urge everybody under the legal age of adult to avoid disclosing any information over the Internet that would allow someone to identify them personally, including without limitation, their name, phone number, address, or social security number.
The public Web site does not presently require registration to access any portion of the site. The private extranet area, which is not accessible to the public but only to those with appropriate authorizations including valid user IDs and passwords, requires completion of a registration process that includes basic information about you, such as name, address, e-mail address and the like. That information is accessible to our personnel involved in the transaction or matter for which the extranet area has been created and who have been authorized to access that area and, in some instances, to personnel of other legal services programs also involved in the transaction or matter for which the extranet area has been created and who also have been authorized to access that area. That information also is accessible to personnel of the third-party service provider that administers the extranet for the purpose of such administration.
What Steps Do We Take to Protect Your Privacy?
We do not presently provide any personal information collected via its non-public extranet area to other companies, firms or individuals without the permission of those who provided the information. We do not presently collect personally identifiable information via the public area of its Web site except to the extent that such information is provided in unsolicited e-mails. Legal Services for the Elderly and the host of its Web site take reasonable security precautions to maintain the privacy of the data that is collected such as ensuring that it is accessible only to appropriate personnel and that the information is user ID- and password-protected.
For all practical purpose, only attorneys or staff working for Legal Services for the Elderly will have access to the information you submit through web forms or email. However, it is also possible that our Internet Service Provider (ISP) as well as your own ISP may access the information you submit over the Internet to us, although it is generally not the practice of ISPs to do so. Finally, although highly unlikely, computer hackers may be able to gain access to information you submit when its transmitted through the Internet or sitting on your server or our server.
BECAUSE WE CANNOT GUARANTEE THE PRIVACY OF INFORMATION YOU SUBMIT OVER THE INTERNET, No attorney-client relationship is created by sending us e-mail or using forms found on this site.
What about Children's Privacy?
Legal Services for the Elderly does not knowingly collect personally identifiable information from any children under age 13.
Is Data Storage and Processing Conducted in the United States?
Regardless of where you are located, the Web site collects information and processes and stores that information in databases located in the United States.
Contacting the Web Site
If you have any questions about this privacy statement, this sites information collection and use practices, or any dealings with this web site, please Contact Us.