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Our Team


Our Administrative Team

Jaye Martin, Executive Director
Barbara Kirchdorfer, Finance Manager
Cynthia Olson, Finance Associate
Laura Cannon, Bookkeeper
Michelle Lachapelle, Office Manager
Jill Randall, Helpline & Medicare Advocacy Services Director
Leo Delicata, Of Counsel
John Brautigam, Public Policy Advocate
Gloria Rhode, Senior Medicare Patrol Project Statewide Coordinator
Anne Smith, Medicare Rights Advocate
Crystal Roy, Elder Abuse Paralegal

Our Helpline Team (To get assistance from our Helpline, call 1-800-750-5353.)

Elyse Apantaku, Senior Helpline Attorney
Ross Argir, Helpline Attorney
Rebecca Beale, Senior Helpline Attorney
Diane Powers, Helpline Attorney
Cassandra Shaffer, Helpline Attorney
Megan Morrell, Intake Paralegal

Our Medicare Part D Appeals Unit (To get assistance from our Medicare Part D Appeals Unit, call 1-877-774-7772.)

Julie Pomerleau, Appeals Specialist
Kathleen Stowers, Appeals Specialist
Patricia Brennan, Appeals Specialist
Diane York, Appeals Specialist

Our Legal Team

Simon Beirne, Senior Staff Attorney
Allison Bernier, Staff Attorney
Bridget Crawford, Staff Attorney
Laura Farrington, Staff Attorney
Hilary Fernald, Senior Staff Attorney (also Downeast Senior Safety Net Attorney)
Angela Hamlin, Senior Staff Attorney
Benjamin Jenkins, Litigation Director
Julie Mallett, Senior Staff Attorney
Bridget McMahon, Senior Staff Attorney
Andrew Milne, Staff Attorney
Arlene Rodriguez, Staff Attorney
Jeffrey Willey, Staff Attorney


Our Board of Directors

We are governed by a volunteer Board of Directors consisting of attorneys, older individuals, and members of the community at large.  

Peter Fessenden, Esq.
Tamara Herrick, Ph.D.
Jake Holmes
Roland Joy
Vanessa Madore, Treasurer
Dyan McCarthy-Clark
Steven Richard
Barbara Schlichtman, Esq., Chair
Eric Seltzer, Esq.
Andrea Shaw, Esq.
Charles Soltan, Esq., Vice Chair
Nancy Wanderer, Esq., Secretary