Maine law provides extra protections against utility disconnection during the winter months to help residents who are struggling to pay their electric bills. Between November 15th and April 15th, your utility provider must work with you to try and make your payments affordable to avoid disconnection of service.
Regardless of the time of year, if you or someone in your household is seriously ill or is experiencing a disability, you might be able to get some relief if you are behind on your utility bills.
To find out more about your rights with your service providers, visit the Maine Equal Justice Partners website, available by clicking here.
If you think your rights are being violated, you should speak to an attorney. If you are a Maine resident who is 60 or older, call the Legal Services for the Elderly Helpline at 1-800-750-5353 to speak to an attorney for free.
You can also call the Maine Office of the Public Advocate. The Public Advocate’s office can talk to you about your rights with your utility providers. Call the Public Advocate’s office at: 1-207-287-2445, or visit the Consumer Help section of the Public Advocate’s website by clicking here.